Frequently Asked Questions
Find Answers To All Your Questions
About the Brand
The Process
About the Products
Usage & Care
Shipping
Returns & Damage
Who runs ShopKuhoo?
ShopKuhoo is run by the founder - Kuhoo Chandra. Read more
Why are handmade products priced higher?
Pricing reflects time, skill, quality and uniqueness.
How are ShopKuhoo flowers and botanicals collected?
Most botanicals preserved by ShopKuhoo are personally handpicked by the founder Kuhoo during her walks and hikes around the Himalayan terrain of the Dehradun Valley in India.
How long does it take to create one piece?
The process is intentionally slow. After collection, botanicals take several weeks to months to dry to a state suitable for preservation. Crafting a final piece can take a whole year and more. Making each creation a remembrance of time spent with nature.
Are these designs mass-produced?
No. Each ShopKuhoo piece is handcrafted as a one-of-a-kind article.
Can I see how ShopKuhoo pieces are made?
Yes. Behind-the-scenes moments, discoveries, and the ongoing journey of exploration and preservation are shared on Instagram at @shopkuhoo 🐛🦋
What makes ShopKuhoo jewellery unique?
ShopKuhoo jewellery is created using real, seasonal flowers sourced from the Himalayan foothills of India, handpicked from the Dehradun Valley. Most of the botanicals used are annual blossoms that bloom only once a year. Each flower is collected by physically visiting its natural habitat and waiting for its brief seasonal window, ensuring the flowers are gathered only during their natural flowering period.
The process is intentionally slow and spans several months. Flowers are pressed throughout the year and require a minimum of three to six months to dry before they can be preserved. Jewellery production takes place only once a year, as a consolidated collection created from flowers gathered in the previous seasons. Once a piece is sold, it is not remade, making every design part of a limited, time-specific release.
ShopKuhoo does not use pre-dried, dyed, artificial, imported, or commercially processed flowers. All botanicals are 100% natural and ethically sourced in minimal quantities, with careful attention to preserving the surrounding ecosystem. No endangered flowers are ever used, and sourcing is carried out with deep respect for the land and its natural rhythms.
Every piece is handmade from scratch by Kuhoo, the founder of ShopKuhoo. Each pendant reflects the patience, intention, and handwork behind its making—preserving not just the beauty of the Himalayas, but a specific season, place, and moment in time. What you receive is not simply jewellery, but a singular record of nature, created slowly and consciously as a lasting keepsake.
Are the flowers real?
Yes. All flowers are 100% real, hand-pressed and preserved.
Will my product look exactly like the photo?
Not exactly. Natural variations in flowers make every piece one of a kind.
Why do some flowers look slightly different in color inside resin?
Natural flowers may shift slightly during preservation. This is normal and part of the organic process.
Are air bubbles considered defects?
Tiny bubbles can occasionally occur in handmade resin work and are not considered defects. Each piece is quality-checked before dispatch.
Does resin yellow over time?
High-quality resin is used to minimise yellowing. Avoid direct sunlight for long-lasting clarity.
What materials are used in ShopKuhoo jewellery?
Depending on the piece, materials may include:
-
High-quality food-safe epoxy resin or UV resin
-
Brass
-
Imitation gold-plated steel alloy
-
Sterling silver (92.5%)
-
Real gold-plated sterling silver
-
Real gold-plated brass
Please refer to individual product descriptions for exact material details.
How long will the flowers last?
With proper care, your piece can last for many years.
How do I care for my resin product?
• Avoid direct sunlight and extreme heat
• Clean gently with a soft, dry cloth
• Do not scrub or use chemicals
More Details : Here
Are the products waterproof?
Resin is water-resistant, but prolonged soaking is not recommended.
Can the coasters be used daily?
Yes, they are suitable for regular tea and coffee use.
Can I place very hot utensils on coasters?
No. Avoid placing extremely hot cookware directly on resin surfaces.
Can I wear the jewellery while swimming or bathing?
No. Avoid exposure to chlorinated water, saltwater, hot tubs, or prolonged moisture.
How do I clean my jewellery?
Gently wipe the piece with a soft, dry cloth after wear to remove body oils or sweat.
Can I layer ShopKuhoo jewellery?
It’s best to wear each piece individually. Friction from layering may cause plating wear or scratches on the resin fossil.
Should the jewellery be kept away from sunlight?
Yes. Prolonged exposure to direct sunlight can fade botanicals and accelerate resin yellowing.
How should I store my jewellery?
Store each piece individually in a cool, dark, and dry place—ideally in its box and inside a protective pouch or bag to prevent moisture and abrasion.
Where do you ship?
Shipping is available across India. For international orders, contact us
Read more on the store's shipping policy : Here
How long will delivery take?
Usually 3-7 working days
Read more about shipping: Click Here
Do you accept returns or exchanges?
Shopkuhoo does not offer cancellation, exchange or refund. Please check the photographs & description thoroughly before purchase.
What if my product arrives damaged?
Shopkuhoo does not offer cancellation, exchange or refund. Please check the photographs & description thoroughly before purchase.
Unedited video proof of unboxing from the first envelope is required in cases of damage to the merchandise purchased.
Please send the unedited video proof via email within 48hours from the time of delivery.
The customer is expected to bear the shipping in case of returns.
Refunds are processed within 2-7 business days.